Our terms for online shop purchases
Terms of Business

Prices and discounts

Prices are quoted per bottle inclusive of Duty and VAT. The products on our website are offered subject to availability. Whilst we make every effort to ensure the availability of wines offered and correct pricing, mistakes can occur. If a product is accidentally offered at an incorrect price, we reserve the right to refuse to supply at the incorrect price and will contact you to see if you wish to proceed with the sale at the correct price.


Where the bottles are not 75cl, the alternative sizes are clearly marked on our website.


Payments will be accepted by credit card only (Visa, MasterCard). All credit card transactions are subject to validation checks and authorisation by the card issuer. Cards are only debited upon confirmation of the order by our orders department.


All goods must be examined on arrival. If this is impossible customers are requested to sign ‘Not Examined’. Any loss or damage must be advised to us within 24 hours of receipt of goods.

Privacy policy

When you register your details on this website or make a purchase, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to Champagnes and Châteaux maintaining, recording, holding and using personal data we collect about you.

This information may be used by Champagnes and Châteaux to send you offers which we feel will be of particular interest to you. Champagnes and Châteaux will not pass on your personal information to any third parties.

If you do not wish to receive further offers or if you have any questions relating to privacy matters please contact us by email on info@champagnesandchateaux.co.uk

‘Force majeure’

The company will not be liable for any failure or delay in performing its obligations caused by any circumstances which are beyond its reasonable control, including without limitation, any act of God, fire, flood, plant breakdown, malicious damage, theft, non-availability of power, water, supplies or materials, industrial action (including by the companies employees), act of government or other public authority, civil disturbance or war.


See delivery information here

Client Testimonials

“Excellent shopping experience very easy and delivery arrive in two days in perfect condition, the best service I have experienced from any other online shopping 12 out of ten”.

Julie Morgan
Hailsham, East Sussex

“Really helpful staff after I made a mistake with order. Very prompt delivery. Most importantly, the wine is excellent.”

Mark Richardson
Brignorth, Shropshire

“Great choice of fine wine delivered on schedule.”

Fergus Staples
Hampton Hill, Middlesex

“I wanted to buy a specific wine, a search engine took me to you and I ordered the wine which was duly delivered without delay. Perfect.”

Alex Thompson

"Fantastic service , excellent wines a wonderful experience would definitely recommend"

Mick Day

"Excellent quality and good variety"

Peter Taylor

"Amazing wine and fantastic service. Will definitely be coming back !"

Sam Alexander

"It was great, super speedy too"

Saskia Liebenberg

"Very quick delivery given the current situation, great effort thanks"

Rachel Brazier

"Have had two of the wines so far and was very pleased with them. Looking forward to trying more of them."

Lauren Taylor

"Very easy to order and very prompt delivery. Delighted with the wines. As a newcomer I was very impressed with the service."

Howard Habron
West Yorkshire