All about deliveries from our online shop
Delivery information

We offer FREE delivery to most postcodes in England and Wales for orders over £100.

Any charge applying to your order will be charged separately and calculated at checkout.

Delivery Schedule:

We deliver Monday to Friday, some bank holiday deliveries are possible, please check by replying to your confirmation email.

CENTRAL LONDON: We do our best to make all central London deliveries the next working day for orders placed before 12pm.

GREATER LONDON: Again for orders placed before noon we will endeavour to deliver the next day. Some areas might take us a little longer to cover, but it is unusual for these deliveries not to be within three working days.

UK MAINLAND: We deliver most orders around the rest of the UK within a working week, but some harder to reach postcodes like the north of Scotland or Isle of Wright might take longer. Please contact us for details.

Special Instructions:

If you have special delivery requirements e.g. by a specific date, am/pm, or deliver to a neighbour if out – please add them to the delivery instructions during checkout and we will try to fulfil them within reason.

You can also ask for a gift card with a personalised message to be added to your delivery at a cost, please contact us to arrange.

Delivery Times:

We cannot specify exact delivery times, but if you have a particular request or deadline to meet, do let us know by giving us a call on 0207 3269655 or sending an email to Orders@ChampagnesAndChateaux.co.uk and we will do our best to accommodate all requests. Please make sure we have your correct contact telephone number with your order.

If you need your wine by a particular date, please let us know when ordering by replying to your order confirmation email. If you are in any doubt about when you might receive your order simply email or call us and we will let you know.

Receiving your Delivery:

Please ensure someone is present to receive and sign for the goods at the delivery address. Goods must be examined; any discrepancy with your order, any damage or errors must be reported and logged on the driver’s ePOD device. Please call us if in doubt.

If you have given us an alternative address or instructions to leave your delivery at a safe place, our driver will do that but this means that we can no longer be held responsible for any loss, damage or mispicks.

Should we be unable to deliver we will try and deliver on the next available day. We might have to charge you the cost of re-delivering. This will be confirmed by email.

FAQ: please consult our frequently asked question here

Client Testimonials

“Excellent shopping experience very easy and delivery arrive in two days in perfect condition, the best service I have experienced from any other online shopping 12 out of ten”.

Julie Morgan
Hailsham, East Sussex

“Really helpful staff after I made a mistake with order. Very prompt delivery. Most importantly, the wine is excellent.”

Mark Richardson
Brignorth, Shropshire

“Great choice of fine wine delivered on schedule.”

Fergus Staples
Hampton Hill, Middlesex

“I wanted to buy a specific wine, a search engine took me to you and I ordered the wine which was duly delivered without delay. Perfect.”

Alex Thompson
Wilton

"Fantastic service , excellent wines a wonderful experience would definitely recommend"

Mick Day
Essex

"Excellent quality and good variety"

Peter Taylor
Hampshire

"Amazing wine and fantastic service. Will definitely be coming back !"

Sam Alexander
London

"It was great, super speedy too"

Saskia Liebenberg
London

"Very quick delivery given the current situation, great effort thanks"

Rachel Brazier
London

"Have had two of the wines so far and was very pleased with them. Looking forward to trying more of them."

Lauren Taylor
Cambridgeshire

"Very easy to order and very prompt delivery. Delighted with the wines. As a newcomer I was very impressed with the service."

Howard Habron
West Yorkshire

"Really good service, with speedy delivery. Good selections of wine."

Karen Colman
London

"I bought a case of a glorious, and rather unusual wine at excellent price and it was delivered in good time and in perfect condition."

Charley Robinson
London

"Fabulous variety of wines at a great price and fast delivery. And I never left the house!"

Lucius de Paula
London

"We ordered Austrian wines on recommendation - and they have proved delicious..."

Stewart Collins
London